Shipping to Asia?
For anyone asking if these prices will be lower, the answer is maybe. Shipping prices are just estimates, and our current estimates are based on approximately a 3-5 kg weight item using Blackbox shipping centers, primarily using the UK for world fulfillment. We are currently sourcing other fulfillment options and will update everyone when we know more.
Last updated: June 26, 2019 13:13
Dwellings in Other Languages?
This Kickstarter is just for the English version of the game, which is full of many cards with text. We do welcome discussions with any other publishers who want to help us bring the game to other languages in the future. Thanks for the interest!
Last updated: June 26, 2019 15:31
Can I back for $1 and still upgrade all the way to Legendary in the Pledge Manager?
Yes, this will be ok. We will hold the oaken door open for a few months, and everyone can make it in. Unless… well, unless the chaos beast gets you. Serious this time! Haha. Really, be afraid.
Last updated: June 26, 2019 15:49
Are we supposed to solve the Quest for K riddles/puzzles ourselves or work as a team on them? And, is this a group unlock, or will we claim our own minotaur minis?
You will need to have the code required when the time comes to claim your own minotaur mini in the pledge manager. The final puzzle will give you one word, and you will enter that word in the pledge manager to discount the price to zero. We do welcome pack behavior when you are hunting down the solutions! We have lots of people teaming up to solve these (and having fun doing so!), both in our Facebook group and on the BGG forums. Good luck! https://www.facebook.com/groups/dwellingsofeldervale/ https://www.boardgamegeek.com/thread/2191554/quest-k-puzzles
Last updated: June 26, 2019 17:00
Any chance for a group pledge?
Thank you for letting us know that you’re interested in an additional - special purpose - pledge level! We would love to support group pledges and are getting pricing for this. Anything is possible. Please keep in touch and let us know of your group forming and we’ll see about making this happen if we can.
Last updated: June 26, 2019 17:04
Do the Dungeon/Resource Trayz fit sleeved cards?
Why yes they do! Thank you for double checking. This was designed this way to accommodate everyone’s preferences. We will provide sizing and quantity for card sleeves when we lock the production components. Game on!
Last updated: June 28, 2019 05:13
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.